The following are the collection locations for destination countries where we offer a choice for your beneficiaries to receive cash from our pay out partners:

NIGERIA - Any branch of Skye Bank nationwide.

Beneficiaries should mention the following when receiving money at any branch of Skye bank: Voxstone as the paying agent, the transaction reference/PIN number and the amount in Naira, the sender's full name, and the test question and answer where provided.

POLAND - Any of the over 5,000 Polish Post Office locations.

Beneficiaries should mention the following when receiving money at any Polish Post: client name: Voxstone, client modulo number: 30303030; the form number is the same as the 8 digit transaction/PIN/reference number provided by our system. 

SERVICE LEVELS FOR DIRECT BENEFICIARY ACCOUNT CREDIT (CUT-OFF TIME IS 12.00PM ON A WORKING DAY):

Payments in USD to any country:

Sameday credit to beneficiary's account

Payments in EUR to any country:

Sameday credit to beneficiary's account

Payments in CAD to any country:

Sameday credit to beneficiary's account

Payments in NGN to Nigeria:

Sameday cash collection or credit to beneficiary's account

Payments in all other currencies to any country:

Next day credit to beneficiary's account.